Remote Learning Tech Help
Students and families can get technology support by phone, email, or in-person (contact info below).
Before contacting Technology Support:
- Restart your computer
- Write down your troubleshooting steps
- Take notes about (or pictures of) error messages
- Check the Student How-to-Guides online
- Review the Technology Frequently Asked Questions
Need more help? Please visit Tech Support.
Tech Help Contact Info
Phone:
Monday through Friday: 7:00 a.m. to 4:30 p.m. Parents and students call (425) 456-4321
Online:
Monday through Friday: 7:00 a.m. to 4:30 p.m.
Parent email - parenthelp@bsd405.org
Student email - studenthelp@bsd405.org
In-Person:
Sammamish High School and Newport High School
Monday, Wednesday, Friday: 8:00 a.m. to 3:00 p.m.
Tuesday, Thursday: 10:00 a.m. to 6:00 p.m.